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Straight answers to the questions every tradesperson asks. No jargon, no dodging - just honest information to help you make the right decision.
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General Questions
We have transparent pricing: Websites from £400-900 one-off. AI WhatsApp £49/month. SEO from £150/month. Digital Marketing from £200/month management fee. No hidden costs, no surprises.
Yes! We work with plumbers, electricians, builders, carpenters, decorators, gardeners, roofers, tilers, bricklayers - any tradesperson who wants to grow their business online. We understand the challenges across all trades.
Websites: 2-3 weeks typically. AI WhatsApp: 24-48 hours setup. SEO: 3-6 months to see significant results. We'll give you exact timelines for your specific project during our consultation.
Not at all. We handle all the technical stuff. You just need to be able to use WhatsApp and check your emails. If you can do that, you can use everything we build for you.
Yes, for all monthly services (AI WhatsApp, SEO, Marketing). Your website is yours to keep forever. No lock-in contracts, no cancellation fees. We keep clients by delivering results, not by trapping them.
Absolutely! While we're based in SE London, we work with tradespeople across the entire UK. Everything can be done remotely - calls, video meetings, and email. Location doesn't matter.
Website Questions
Yes, completely. You own the domain name, all the content, the design - everything. If you ever want to move to another provider, you can take it all with you. No strings attached.
Absolutely. All our websites are mobile-first, meaning they're designed for phones first, then adapted for tablets and desktops. Over 70% of your customers will find you on their phones.
We include unlimited revisions until you're happy. We also show you design mockups before building anything, so there are no surprises. You only pay when you're 100% satisfied.
Yes, we can set up easy editing for basic changes like adding photos or updating prices. Or we can handle all updates for you as part of a maintenance package (£30/month).
First year domain is free. Hosting is £30/month if you want us to handle it, or you can host anywhere you like. We use fast, reliable UK servers with 99.9% uptime guarantees.
We include basic SEO setup with every website - proper titles, descriptions, local business information, and Google Business Profile connection. For ranking higher on Google, that's our separate SEO service.
AI WhatsApp Questions
During setup, we train the AI on your services, prices, availability, service areas, and common customer questions. It learns to respond exactly like you would, using your tone and knowledge.
Yes! It can check your availability (if you use digital calendars) and book appointments directly, or collect customer details and preferred times for you to confirm. Completely flexible to how you work.
The AI has clear guidelines and knows its limits. If a customer asks something complex or unusual, it says 'Let me get [Your Name] to handle this properly' and forwards the message to you immediately.
No, it works with your existing WhatsApp Business number. Customers message you as normal - they might not even realize it's AI responding initially.
Usually 1-3 seconds. That's faster than any human can type, and customers love getting instant responses, especially for urgent issues.
Yes, you can pause it anytime - during work hours, evenings, weekends, or permanently. You're always in control of when the AI responds and when you handle messages personally.
SEO Questions
Local SEO (perfect for tradespeople) usually shows improvements in 3-6 months, with significant results by 6-12 months. It's not instant, but the results are long-lasting and build over time.
No, and anyone who promises guaranteed rankings is lying. What we can guarantee is that we'll use proven strategies, provide monthly reports, and continuously work to improve your visibility.
Google Business Profile optimization, local keyword targeting, website technical improvements, content creation, local citations, review management, and monthly reporting. Everything needed for local SEO success.
SEO is ongoing work. Google constantly changes its algorithms, competitors are always trying to outrank you, and you need fresh content. It's like maintaining a van - skip it and you'll have problems.
We can improve any website's SEO, whether we built it or not. We'll do a full audit, fix technical issues, and implement our proven local SEO strategies.
Monthly reports showing your Google rankings, website traffic, phone calls from search, and leads generated. You'll see exactly what's working and how much business SEO is bringing you.
Digital Marketing Questions
Most successful tradespeople spend £300-800/month on ads. We start with smaller budgets to test what works, then scale up the profitable campaigns. You control the budget, we optimize the results.
Extremely well. When someone searches 'emergency plumber near me', they need help NOW and are ready to pay. High-intent customers convert much better than general advertising.
Management fees (£200-500/month) cover our expertise - setting up campaigns, writing ads, managing bids, creating reports. Ad spend is what you pay Google directly for clicks. Two separate costs.
Google Ads can bring leads within 24-48 hours of launching. Social media takes longer (3-6 months to build a following). We focus on quick wins first, then long-term brand building.
You could, but Google Ads can waste a lot of money if set up incorrectly. We know which keywords work for tradespeople, how to write converting ads, and how to track everything properly. Most DIY attempts lose money.
Our clients typically see 4-8x ROI. Spend £500 on ads and management, generate £2,000-4,000 in work. Every campaign is tracked so you know exactly what's working and what isn't.
Still Have Questions?
If you can't find what you're looking for, just get in touch. We prefer having a proper conversation anyway - no question is too basic or too complex.
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